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How to prepare for remote learning
Remote learning policy
Your skills
You must have the necessary skills to navigate basic functions of a laptop or desktop computer, video conferencing software, browsing websites, and downloading, saving, and accessing files. If you are unskilled, seek help before joining the course as remote learning may not be suitable for you.
You must have a good understanding of spoken and written English. Learning needs are accommodated so you must notify us in advance so we can make provision to help you.
Your environment
The room you are using must be quiet, in an undisturbed location, have adequate space, lighting, and ventilation for the duration of your course.
The remote learning environment is a classroom. The room and facility you are joining from must enable your video and audio to remain active throughout the course tutorials without noise disruption or interference from others not attending the course.
Your device
The device you are using must be a laptop or desktop computer. You are not permitted to join with a smartphone or tablet as your primary device.
The device you are using must be equipped with all software required to join the course remotely and updated fully. Any routine updates required should be postponed until the course tutorials have finished.
The device you are using must have fully functioning video and audio, i.e., webcam, microphone, and speakers. You should carry out a functionality check before joining the course.
The device you are using must be equipped to access external websites and able to download documents and files directly from external sources or via video conferencing software ‘chat’. If in doubt, you should check the functionality of your device with your IT Department before joining the course.
Your internet connection
Your internet connection must be stable and have the bandwidth to allow both video and audio to remain live and for documents and files to be downloaded for the duration of your course.
You should check the connection quality and speed before joining the course.
Your responsibility
To be eligible for the examination, you must attend all tutorials, participate in group sessions, attend the scheduled programme, and complete all exercises, workbooks and case studies assigned to you by your tutor.
In addition, your tutor will be assessing your participation, commitment, and attitude towards your learning throughout your training course. You must pass the tutor's review to be eligible for the examination.
You are responsible for your learning. Your tutor will provide you with all the necessary study material to facilitate your learning.
Access to study pack and text books will be provided to you by your tutor. These may be provided to you ahead of your training course so it is recommended you familiarise yourself with them before joining. Full instructions will be provided by your tutor.
If you are unable to adhere to any reasonable instruction given by your tutor, you may be removed from the course. This is rare however please ensure you are fully prepared before joining.
How to approach the exam
Examination policy
Your examination room must be quiet, in an undisturbed location, with adequate space, lighting and ventilation.
The area around your workstation must be cleared of all reference material other than the publications, books and notes that have been authorised by the invigilator.
Your video and sound must remain 'live' throughout the exam and you must remain visible during the exam.
You should not eat, drink, smoke or vape during the exam.
Your telephonic devices must be switched off at the start of the exam and not switched back on until permission has been given by the invigilator.
You must only use video conferencing ‘chat’ functionality to communicate with the invigilator.
You must not communicate with other delegates, or any other person, other than the invigilator during the exam.
You must not make any copy of the examination paper. Taking screenshots or photos of the screen during your exam paper is strictly prohibited.
If you leave the examination room you will not be able re-enter the examination room until after the final delegate has completed or unless otherwise directed by the invigilator.
You are under exam conditions until the last person has submitted their exam or otherwise directed by the invigilator.
Once the exam is completed you should wait for further instructions from the invigilator.
If you are unable to adhere to any of these instructions, or persistently ignore reasonable instructions given by the invigilator, you will be removed from the examination.
Sitting the exam
Read each question fully and make sure you answer the question as it has been written.
For multiple choice questions, eliminate the wrong answers from the list to reduce the choices to get closer to the right answer.
For short-answer questions, make note of the marks available as this will indicate how much information you need to provide. Ensure you answer these questions fully.
Take your time and make use of the whole time available to you. To make best use of your time, progress through the exam paper answering easier questions first. Bookmark any more challenging question and return to them.
Leave time to review your answers and only submit your answer paper once you have answered all questions.
Refrain from changes answers unless you know the answer you have given is incorrect.
If you are unsure of the answer, then consider the topic of the question. This may help you find the answer in any reference material you are permitted to use.
This is an open book exam. You may use all reference material provided to you during your training course.
Make sure you keep track of the time and ensure you have answered each question before submitting your answer paper.
How to answer multiple-choice questions
Read very carefully
Take the time to carefully read each question-and-answer choice. Use a highlighter to ensure you catch words in the question like “not” that could easily trip you up.
Many students choose the answer that is the opposite of the correct response simply because they miss a word, misread the question, or forget what the question is actually asking.
Come up with your own answer
Once you understand what the question is asking, think about what the right answer should say or contain. Use that ideal answer as a benchmark to measure the available choices. This can help you avoid falling into a trap.
Look for common types of wrong answers
It is hard to write a good multiple-choice exam, so instructors often fall into patterns, particularly when formulating wrong-but-attractive choices.
If you learn to recognize frequently used options, they will be easier to eliminate. Some common wrong answers include: reversals (for instance, the answer may feature an error in chronology, characterizing the first event as the second, or a detail that is the exact opposite of the truth), true but irrelevant (the information in the answer is true, but not relevant to the question posed), too extreme (the answer takes a fact that is true but exaggerates it to an extreme.
For instance, it will insist that it is “always” true, when it is only sometimes true), and getting one detail wrong (the answer is oh-so-perfect…except for one little detail that you will spend way too long obsessing about and rationalizing away).
Eliminate answers in two rounds
The process of elimination is central to success on multiple choice exams. In general, you want to conduct your eliminations in two rounds.
During the first round, eliminate anything that is flat out wrong: the answers that contain false information, that are irrelevant to the question, etc. In a perfect world, this would lead you to one correct answer. Often, this leaves you with two options, over which you are likely to agonize.
This is where the second round of elimination comes in. Before you obsess over your remaining answer choices, re-read the question. Remind yourself what you are looking for in a correct response. Then, compare the remaining responses.
If you cannot find a difference between them, then it is likely that neither is correct, and you have eliminated the correct response earlier. Usually, you will be able to find a few differences among the remaining options.
So, which answer corresponds most with the course material and the question posed?
Do not obsess over your choices
Excessive vacillating between two answer choices is usually a waste of time. If you’re down to a couple of options, you have a 50% chance of choosing the right answer.
Compare your remaining choices, isolate similarities, and differences, and make a choice. Usually, multiple choice exams have lots of questions, and they are all worth the same amount.
Don’t waste time obsessing over a hard question when an easy question does just as much to raise your score.
Manage your time
Before the exam begins, look at how many questions there are and divide your time into segments. Tell yourself: “I will have completed 10 questions by the x minute mark, 15 by the y minute mark, etc.”
When those time markers arise, check to see how many questions you have completed. If you are behind, start to push yourself to make quicker decisions once you’ve narrowed your choices down to two. Do not check the time after every question!
This is a waste of your time. However, you need to be aware of the clock in order to ensure you get to all of the questions.
As mentioned, usually questions are weighted equally on these types of tests, so there is little benefit to completing hard questions rather than easy ones.
Answer every question
If you have not completed all the questions when there are only a couple of minutes left, pick a letter and guess on all remaining questions.
You have a 25% of guessing correctly! And a guessed correct response is worth just as much as one that is based on careful reasoning, time management, and studying.
How to answer free text questions
Use the following guidance to assist with understanding of the ‘action verbs’ used in exercises, workbooks, and examinations, and shows how answers to questions should be presented.
Define
Meaning
To give the meaning of a word, phrase or concept, determine or fix the boundaries or extent of. A relatively short answer, usually one or two sentences, where there is a generally recognised or accepted expression.
Example Question
DEFINE the term ‘hold point’ and using your experience GIVE an example.
Model answer
A hold point is a stage in the temporary works process where no further progress is to be made until the necessary permit or action has been completed. An example would be carrying out a pull test on a construction fixing securing access scaffolding to the façade of a building prior to allowing people to access.
Describe
Meaning
To give a detailed information about the main features of something, but without trying to explain it. When describing something, the examiner should be able to picture what you are talking about.
Example Question
DESCRIBE the mechanical hazards associated with a bench grinder.
Model answer
An entanglement hazard would be associated with the rotating spindle that the abrasive wheel is mounted on. Drawing in and trapping is associated with the gap between the tool rest and the rotating abrasive wheel. Friction or abrasion hazards would be associated with the surface of the rotating abrasive wheel and puncture hazards could be created by flying fragments or pieces of ejected broken wheel.
Explain
Meaning
To give the reader a thorough understanding of what you are portraying, this command word tests your ability to know or understand the why or how something is happening.
Example Question
EXPLAIN how sensitive protective equipment (trip device) can reduce the risk of contact with moving parts of machinery.
Model answer
Sensitive protective equipment is designed to identify the presence of a person or body part within the danger zone of machinery. Examples of such devices include pressure mats and light beams which are connected to the machine controls and would stop the machine rapidly should a person or body part be detected
Give
Meaning
To give short, factual answers, or an example of or the meaning of something. Normally a single word, phrase or sentence is sufficient.
Example Question
IDENTIFY four types of safety sign and GIVE an example in each case.
Model answer
- Prohibition signs - e.g. no smoking
- Warning signs - e.g. Caution Hot Surface
- Mandatory Signs - e.g. Wear Ear Protection
- Emergency or Safe Condition Signs - e.g. first-aid box
Identify or List
Meaning
To give to reference to an item, which could be its name or title. Normally a single word or phrase is enough provided it is clear and concise.
Example Question
IDENTIFY four hazards associated with excavations.
Model answer
- Collapse of the sides
- Water ingress
- Falling materials
- Underground Services
Outline or Provide
Meaning
A summary of the most important points or issues, but without providing a long explanation/description.
Example Question
OUTLINE four hazards associated with excavations.
Model answer
- Collapse of the sides due to unsupported trench or incorrect angle of the sides
- Water ingress through heavy rain or burst water main
- Falling materials such as the spoil dug from excavation or materials and tools stored at ground level could fall in
- Contact with underground services such as striking electricity, gas or water utilities
How to appeal an assessment decision
Appeals procedure
If you, or your representative, disagrees with the result of an assessment, or proposed action plan or assessment plan, you, or your representative, should explain the basis of the disagreement to the trainer or assessor, or the trainer’s or assessor’s quality assurance representative, at the time when feedback is provided.
Your trainer or assessor or the trainer’s or assessor’s quality assurance representative, will highlight clearly to you, or your representative, why the assessment criterion has not been met, or the reasons for the proposed action plan or assessment plan. This type of ‘negotiation’ does not constitute an informal or formal appeal.
If, after such a feedback session, the disagreement has not been resolved, you will be directed to the training provider’s quality assurance representative who will try to resolve the issue through informal discussion with you, or your representative.
Records of informal discussions will be recorded in writing and will be available to you, or your representative, the trainer’s or assessor’s quality assurance representative, the training provider’s quality assurance representative, your company and if required, your booking agent.
If, after informal discussions, you are still not satisfied with the decision at this stage you can make a formal appeal, in writing to the training provider’s quality assurance representative.
This must be sent within 7 working days of receiving the original assessment feedback.
On receipt of your formal appeal, the training provider’s quality assurance representative will try to seek a solution negotiated between you and your trainer or assessor.
If it is not possible to reach an agreement, then a date will be set for an Appeals Panel to meet. The Appeals Panel will consist of a minimum of two qualified trainers or assessors not involved in the original decision. It will meet within 14 working days of the receipt of your formal appeal by the training provider’s quality assurance representative.
Records of all formal appeals will be recorded in writing and will be available to you, the trainer’s quality assurance representative, the training provider’s quality assurance representative, your company and if required, your booking agent.
The Appeals Panel will ensure that full original details in writing are obtained from both you and the original trainer or assessor.
The outcome of the formal appeal may be either confirmation of the original decision, a re-assessment by an independent trainer or assessor, judgment that adequate evidence meeting the assessment criteria has been shown, or an opportunity to re-submit for assessment within a revised agreed timescale.
The written decision of the Appeals Panel will be issued to the learner within 7 working days of the Appeals Panel meeting.
Records of all decisions made by the Appeals Panel will be recorded in writing and will be available to you, the trainer’s quality assurance representative, the training provider’s quality assurance representative, your company and if required, your booking agent.
If you are still not satisfied with the decision at this stage and this procedure has been exhausted, you have the right to appeal to the Awarding Organisation.