Frequently asked questions

No - you must join with a fully functioning laptop or desktop computer. Please check your device is functioning correctly prior to joining a remote learning course. 

However, if your webcam or audio is not functioning on your laptop or desktop computer you may be permitted to connect a smartphone or tablet for video camera or sound.

Click here to go to our Delegate Guide for more information.

For remote learning a link to view course publications electronically will be provided by your tutor at the start of your course. 

These publications can be accessed at anytime and anywhere where there is a mobile phone network or internet connection on a laptop, desktop, iPad, tablet or smartphone. It is not necessary to download or print them. If you would like a hard-copy to download and print then please contact us.

For classroom learning course publications will be provided by your tutor at the start of your course. 

You should be available from 08:00 however refer to your joining instructions sent by the person who booked the course for you. 

If you haven't received your joining instructions then please contact us.

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Training Courses

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