What time does the course start?
Please be available from 08:00am, or the time specified in your course joining instructions. The course should be complete by 17:00pm daily.
How do I access remote learning?
Online courses, also referred to as remote learning or virtual learning, are delivered via Microsoft Teams or Zoom. You can join the course via any internet browser and entering the meeting ID and password provided in your joining instructions. Before joining, you and your device should be ready and prepared to join the remote learning course. Click here to read our Remote Learning Guide.
When will I get my course publications?
For remote learning, course publications are provided electronically via eBooks at no cost. A Trainee ePack will be provided by your tutor at the start of your course.
For classroom learning, course publications are provided in hard copy at no cost. You will also be given access to the Management eGuide that can be accessed by an internet enabled device.
If you would like hardcopy publications, then please contact us by email hello@trained.co.uk or telephone 0330 174 1267. Alternatively you can purchase hardcopy publications by visiting our shop by clicking here.
What is the pass mark?
To gain, or re-gain, the Temporary Works Coordinator qualification, you must achieve at least 78% in the final exam. To gain the Temporary Works Supervisor qualification, you must achieve at least 76% in the final exam.
What happens if I don’t pass the exam?
You may be offered an exam resit provided you have passed the trainer review. You must also have achieved a minimum score as follows:
- If you are attending the 2-day Temporary Works Coordinator Training Course, you must score at least 63% to be offered an exam resit. If you score less than 63%, or score less than 78% following the exam resit, you will need to complete the training course again.
- If you are attending the 1-day Temporary Works Supervisor Training Course, you must score at least 60% to be offered an exam resit. If you score less than 60%, or score less than 76% following the exam resit, you will need to complete the training course again.
What happens if I can't attend?
Click here to view our amendments, transfers and cancellations policy.
